PRIVACY POLICY

At Gauranga Fashion, we respect your privacy and keep your personal information safe. This Privacy Policy explains what information we collect and how we use it when you visit or shop on our website www.gaurangafashion.in.

1. Information We Collect

When you place an order or contact us, we may collect:

• Your name
• Mobile number
• Email address
• Billing and delivery address
• Order and purchase details
• Payment-related information
• Any information you provide when contacting us

We may also collect basic information about your device and website visits, such as IP address, browser, and pages visited.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm payments and orders
• Provide customer support
• Handle returns, refunds, and exchanges
• Send order and delivery updates
• Improve our website and services
• Prevent fraud and protect our customers
• Send offers or marketing messages, where permitted

3. Payment Security

Payments may be processed through trusted third-party payment providers.

Gauranga Fashion does not normally store your complete card number, CVV, UPI PIN, or banking password. Payment information is handled by the relevant payment provider according to its security practices.

4. Cookies

Our website may use cookies to remember your preferences, keep your shopping cart working, understand website usage, and improve your shopping experience.

You can disable cookies through your browser settings, although some website features may not work properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as:

• Payment providers
• Courier and delivery companies
• Website and hosting providers
• Customer support services
• Analytics or marketing services

We may also share information when required by law or to protect our customers and business.

6. Your Information Is Kept Safe

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss.

However, no online system can be guaranteed to be 100% secure.

7. How Long We Keep Your Information

We keep your information only as long as reasonably needed for orders, customer service, business records, legal requirements, and fraud prevention.

8. Marketing Messages

If you receive promotional emails, SMS, WhatsApp messages, or other marketing communications from us, you can ask us to stop them at any time.

You will still receive important messages related to your orders, such as payment, shipping, and delivery updates.

9. Third-Party Websites

Our website may contain links to other websites or services. We are not responsible for the privacy practices of those websites. Please check their privacy policies before sharing your information with them.

10. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

11. Your Privacy Rights

You may contact us to:

• Ask what personal information we have about you
• Correct incorrect information
• Request deletion of your information where legally permitted
• Stop receiving marketing communications
• Ask questions or raise a privacy complaint

12. Changes to This Policy

We may update this Privacy Policy when needed. Any changes will be posted on this page with a new “Last Updated” date.

13. Contact Us

If you have any questions about your privacy or this Privacy Policy, please contact us:

Gauranga Fashion
Email: gaurangafashion555@gmail.com
Phone: 8700723699
Address: Kh. No. 70/16, Sharma Colony Budh Vihar Phase-2nd Delhi-110086.

We value your trust and are committed to keeping your personal information safe.